You should spend about 20 minutes on this task.
The graph below shows the number of university graduates in Canada from 1992 to 2007.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
Most people who work in an office environment, buy computer products, or have a computer at home have had the “fun” experience of dealing with technical support. It’s not always the easiest, or most pleasant, experience but hopefully this article will help you make the best of the situation the next time you call. Below you will find a list of things to keep in mind the next time your computer breaks down. 1.Stay calm – Don’t yell at the support person on the other end of the phone. He is there only to help and the more angry you are the less help you are going to get. 2.Get to the point – Ask your question or explain your situation right away. Don’t beat around the bush. Don’t be arrogant – You are calling technical support because you need help. Don’t try and be a smart guy. 4.Call for yourself – Don’t call for a friend, relative, or coworker. It’s very difficult, for the person trying to help you, when you are repeating information that you got from someone else. 5.Stay at the computer – Make sure you are at the computer with the problem when you call. It’s hard for someone to help you through a problem if don’t have access to the computer. 6.Record the error – If you are calling about an error you saw, make sure you write it down. It’s hard for someone to help you if all you can say is “There was a box on my screen that had writing in it”.
You have 20 minutes to complete Writing Task 1. The timer will start when you start typing.